Privacy Policy
Effective Date: December 2024
Kukama Bush Camp is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and facilities. By using our services, you agree to the practices described in this policy.
1. Who We Are
We are Kukama Bush Camp, a safari camp located at:
Address: Farm NK 150, Ghanzi, Botswana, PO Box 1287, Ghanzi
Telephone: +267 72853445
Email: kukamabushcamp@gmail.com
If you have any questions about this policy, please contact us using the details above.
2. What Information We Collect
We may collect the following types of information:
a) Personal Information
When you make a booking or contact us, we collect details such as:
Your full name
Email address
Phone number
Booking details (e.g., dates, number of guests)
b) Payment Information
Payment details are securely handled by our payment processors. Kukama Bush Camp does not store payment card information directly.
c) Website Usage Data
When you visit our website, we collect information such as:
IP address
Browser type
Pages viewed
Referring website
3. How We Use Your Information
Your information is used for the following purposes:
To process bookings: Ensure accurate reservations and communicate booking details.
To improve our services: Analyse website usage and improve user experience.
To send communications: Share updates, promotions, or important service notices.
For legal compliance: Meet regulatory and legal obligations.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
With service providers: Third parties that assist with payment processing, email delivery, or analytics.
For legal purposes: When required to comply with legal obligations or protect our rights.
All third parties are required to handle your data in compliance with applicable laws and our instructions.
5. Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyse site usage.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Security
We prioritise the security of your personal information. We implement technical and organisational measures to prevent unauthorised access, use, or disclosure of your data.
However, no online transmission of data is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable privacy laws, you have the following rights:
Access your data: Request a copy of the personal information we hold about you.
Correct your data: Update any inaccuracies in your information.
Erase your data: Request the deletion of your personal information, where applicable.
Restrict processing: Limit the use of your data under certain conditions.
Withdraw consent: Revoke any consent you have given us for processing your data.
To exercise your rights, please contact us at kukamabushcamp@gmail.com.
8. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: kukamabushcamp@gmail.com
Phone: +267 72853445
This Privacy Policy ensures your trust in Kukama Bush Camp’s commitment to safeguarding your personal information. Thank you for choosing to stay with us.